Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at furyleon2006@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at furyleon2006@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at furyleon2006@gmail.com.
KAYRIO — Return & Replacement Policy
Last Updated: September 2026
At KAYRIO, every product is made and packed with care. To keep our products affordable and maintain a streamlined fulfillment process, we do not offer easy returns or returns for change of mind.
Please review the following policy before placing your order.
1. No Easy Returns
We do not accept returns for:
- Change of mind after placing an order
- Incorrect size selected by the customer
- Incorrect colour selected by the customer
- Personal preference or dissatisfaction with the design
- Products that simply do not fit as expected
- Orders placed accidentally
- Minor differences in colour due to screen/display settings
Please check our Size Guide carefully before ordering.
2. Damaged or Defective Products
If your product arrives with a genuine:
- Manufacturing defect
- Printing defect
- Major damage during delivery
- Wrong product or wrong size sent by KAYRIO
you may be eligible for a replacement.
Please contact us within 48 hours of delivery and provide:
- Your order number
- Clear photographs of the product
- Clear photographs/videos showing the issue
- An unboxing video, where available
Our team will review the claim and determine whether it qualifies for a replacement.
3. Wrong Size Ordered by Customer
Customers are responsible for selecting the correct size before placing an order.
We do not accept returns or exchanges simply because the wrong size was selected.
Please refer to our size chart before completing your purchase.
4. Damaged Package
If the package appears severely damaged when delivered, please record an unboxing video and take photographs before opening or using the product.
This documentation may be required when evaluating a damage claim.
5. Replacement Process
If your claim is approved, KAYRIO may provide a replacement product for the affected item.
Replacement approval is subject to verification of the issue. A refund is not guaranteed for every claim.
6. Products Must Be Unused
For an approved defect or wrong-product claim, the product should be:
- Unwashed
- Unworn
- Unaltered
- Free from stains, perfume, or other signs of use
7. Refunds
Because our products are produced and fulfilled specifically for each order, we generally do not provide refunds for customer preference, incorrect size selection, or change of mind.
Where a refund is specifically approved by KAYRIO, it will be processed according to the applicable payment method and circumstances of the order.
8. Order Cancellation
Once an order has entered production or fulfillment, cancellation may not be possible.
If you need to cancel an order, contact us as soon as possible after placing it. We will try to accommodate the request where operationally possible.
9. Contact Us
For any eligible issue with your order, contact us with your order number and relevant photographs/videos.
KAYRIO
OWN YOUR STYLE
We appreciate your understanding and encourage you to carefully check the product details and size guide before ordering.